Airline Customer Service Agent - San Jose, CA

Work Location is San Jose International Airport Who We Are: - Pacific Aviation and Superior Aircraft Services (SAS) provide exceptional ground handling support services for some of the world's finest airlines. - We currently operate in major West Coast airports and have recently expanded the Pacific Aviation service to the East Coast. We Value Our Team: - Our Pacific Aviation/SAS family creates an environment where, together, we can all succeed by using our individual personalities, and having fun along the way. - We know our 30-year success record in the aviation industry has been achieved by respecting, developing, trusting, and growing our team members - At Pacific Aviation/SAS we don't just accept differences — we celebrate them and believe that a diverse team is a strong team. - We thrive on our varied backgrounds and perspectives for the benefit of our team members, our services, and our community. What Our Team Does: - Our bright, ambitious, and motivated Customer Service Agents provide an amazing customer service experience for our airlines passengers throughout their entire journey at the San Jose International Airport (SJC). - Our agents take pride in providing an exceptional customer experience and fostering a collaborative work environment. - Two of the main job responsibilities include: - Check-In Counters where our agents process passengers, check required IDs, print boarding passes, and tag their luggage - Departure/Arrival Gates - our agents make boarding announcements to provide important flight information, scan boarding passes, and ensure all passengers have boarded the plane with required documentation, and provide direction for deplaning domestic and international passengers. - This position requires standing and walking for the majority of the shift - This position will also assist in transferring disabled or paralyzed passengers in wheelchairs between the front curb, front counter, onto the aircraft and to baggage claim as need