Airport Lounge Cleaner (PHX)

  Airport Lounge Cleaner (Appearance Care Associate) Pay: $20.00 per hour Job Summary Appearance Care Associates will perform a full range of cleaning duties and responsibilities in support of the lounge operations at the premium lounge, by Airport Dimensions supporting the Chase Sapphire Lounge by The Club, located in Terminal 4 at the Phoenix Sky Harbor Airport. They work to ensure lounge specified areas are kept in a clean and orderly condition, see that lounge and facilities are cleaned and maintained to ensure guest satisfaction and compliance with sanitation regulations. Cleaning duties include but are not limited to restrooms, trash removal, and furniture. Basic Skills - Hospitality Focus – focus on guest satisfaction and providing memorable experiences. Generous, friendly and warm spirited. - Guest Experience- Maintains a friendly, cheerful, and courteous demeanor at all times ensuring highest level of guest experience in an elevated environment. - Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. - Speaking – Talking to others to convey information effectively. - Conflict Resolution – deescalate situations in a professional and courteous manner. - Problem Solving – develop solutions to remove obstacles to problems that may arise. Primary Job Duties - Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, break rooms - Restock beverage stations - Clean rugs, carpets, upholstered furniture and/or draperies, using vacuum cleaner and/or shampooers - Empties wastebaskets and recyclables and transport to disposal areas - Clean and disinfect sinks, countertops, toilets, mirrors, floors in restrooms - Replenish restroom supplies, polish metalwork including fixtures and fittings - Sweep, mop, and vacuum floors. Additional fl