Call Center Customer Service Representative - Part Time

Omaha, Nebraska - In-Person - Part-Time Now Starting at $19.00 per hour – Recently Increased Base Pay! Who We Are Not your average call center—that’s the Milan difference. Milan Laser is the largest laser hair removal company in the country and a two-time Best Places to Work in Omaha winner. With more than 400 clinics across 39 states and continued growth, we’re expanding quickly—and our call center is the engine that drives it all. This is a high-energy, team-first environment where people support each other, celebrate wins, and take pride in creating great client experiences. You’ll be surrounded by people who work hard, move fast, and genuinely enjoy what they do. Role This role is the launching point for your Milan career. You’ll gain hands-on experience, learn the business from the inside out, and build a strong foundation for growth into: - A full-time Client Coordinator (inbound sales) role - Higher-earning, performance-based positions - Opportunities across Milan’s corporate and field teams About The Role This is where the client experience comes to life. As a Part-Time Client Services team member, you’ll support clients across the country through inbound calls, email, chat, and text. You’ll help schedule appointments, answer questions about their hair-free journey, resolve account needs, and assist new callers exploring a consultation. Every interaction matters—you’ll create experiences that feel clear, helpful, and personal. This role is fast-paced and high-volume. You’ll balance accuracy, efficiency, and strong service while delivering consistent experiences that reflect Milan’s standards. Compensation - Base Pay: $19.00 per hour - Additional earnings through hourly differentials and commission - Top performers earn $22–$24/hour total Schedule - 16–24 hours per week - 4–5 hour shifts - Morning, evening, and weekend availability required Business Hours - Monday–Thursday: 7:30 AM – 8:00 PM - Friday–Saturday: 7:00 AM – 8:00 PM - Sunday: