Industrial Customer Service Representative

LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America. We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best. Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit www.lggindustrial.com ABOUT THIS OPPORTUNITYRole ProfilePosition: Customer Sales and Service RepresentativeJob Location: Houston, TXJob Type: Full-TimeStatus: Non-Exempt Summary of the RoleThe function of the Customer Sales and Service Representative is to provide direct support to the Branch Managers and Sales Representatives in the ongoing development of existing and prospective LGG Industrial customers to ensure that the Branch is able to meet its growth targets. Responsibilities- Must maintain 100% commitment to safety policies and procedures - Partners with Sales Representatives to provide sales quotes - Processes incoming inquiries into company sales system - Quotes customers using working knowledge of product - Successfully achieves budgeted Branch sales goals - Assists A/R personnel in creating and establishing new accounts and follows up on collections - Coordinates with Sales Representatives and Branch management to keep account activities updated - Monitors delivery date commitments and expedites where appropriate - Monitors customer specific inventory for sales order fulfillment - Builds and