Part-Time Weekend / Night Shift Customer Service Associate

Professor Gatsby's Heating & Cooling is currently hiring for a Part-Time Weekend / Night Shift Customer Service Associate to answer after-hours phone calls and schedule appointments between customers and on-call technicians in the West Berlin, NJ area. This Part-Time Weekend / Night Shift Customer Service Associate earns a competitive wage of $15 - $17 per hour, depending on experience. In addition to competitive pay and our supportive culture, we offer our dispatchers the potential to work remotely after completing the first month of training in the office. So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon! DAY-TO-DAY This part-time dispatcher position typically works from 6:00 PM - 10:00 PM on weekdays and from 7:00 AM - 10:00 PM on weekends. There is flexibility with multiple shifts available. In this service dispatcher position, you are prompt and professional as you handle the after-hours needs of our customers. In this role, you answer phone calls, respond to customer needs through email, and schedule appointments with customers. Additionally, you take great care to maintain an organized system, including documenting and recording the correct services and keeping track of account changes. As a vital component to our office staff, you eagerly step in and assist with other miscellaneous office duties as needed. Whether answering customer questions or scheduling appointments, you feel great about your professional contributions to the success of our HVAC company! About Professor Gatsby's Heating & Cooling We have been delivering first-rate HVAC services and products at affordable prices to Turnersville NJ and the surrounding cities including Southern Jersey, Washington Township, Sewell, Turnersville, Glassboro, Clayton, and Williamstown. Customer satisfaction is our first priority. We are the highest-rated company in